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Grosvenor Furniture Delivery Service

It doesn’t matter how big your order is, Grosvenor Furniture will take care of ensuring that we deliver your items as quickly as possible; ensuring a fuss-free furniture delivery service for our valued customers.

You won’t need to worry about a thing, with express to the door deliveries for smaller items, 2 man furniture home delivery to the room of choice for our larger goods*** or curbside delivery via our pallet couriers for bulk orders.


Stock Status

In Stock – We physically have the item in one of our warehouses, items will be dispatched at the first possibility.

Pre-Order – Items that are soon to arrive with ourselves, please check individual listings for estimated arrival dates.

Out of Stock – Unfortunately these products have sold out.


Our Home Furniture Delivery Service

We offer a number of different home delivery options for our customers depending upon the size of their home furniture order.

Whatever the case, we will ensure that your items are delivered direct to your door and even placed in the room of your choice.

1-Man DPD Home Deliveries:
Our 1 man deliveries are usually delivered within 7 days of an order being placed* and are only available Monday to Friday only.

We offer a express delivery on smaller items ordered which are usually delivered within 1-2 business days of being dispatched from our furniture warehouses.

We will contact customers directly to arrange delivery on the weekday of the customers choice for larger orders (3 boxes or more) with smaller orders being dispatched as soon as possible. Once the item has been dispatched, the courier will email the customer on the morning of the delivery to provide a delivery time slot for your convenience.

Please Note: This service is only offered to mainland England, Wales and Southern Scotland (appearing as Green and Yellow on the map). This delivery service is to the front door/ground floor entrance of the property only, whilst delivery is available to the Scottish Highlands please contact us to obtain a quote as shipping charges will apply, please see below for surcharge postcode zones.

Area Postcode Service
Aberdeen AB31 – AB35 and AB41 – AB54
Northern Highlands AB36 – AB38 and AB55 – AB56
Argyll FK17 – FK21
Northern Highlands IV1 – IV63
Arran KA27 – KA28
Northern Highlands KW0 – KW14
Argyll PA20 – PA78
Dundee PH15 – PH18
Northern Highlands & Argyll PH19 – PH50

Pallet Deliveries:
Our pallet deliveries are usually delivered within 7 days of an order being placed*.

We offer an express delivery service on our palletised items which are usually delivered within the next business day after they have been dispatched from the Grosvenor Furniture warehouse. Our team will contact customers once orders have been placed to arrange delivery on the weekday of their choice.

On the day of the delivery, it is requested that home delivery drive contacts the customer 1 hour before the delivery is made. However, please bear in mind that this is not always possible.

Please Note: This service is only offered to mainland England, Wales and Southern Scotland (appearing as Green and Yellow on the map). This delivery service is to curb side of the property and the customer is responsible for disposing of the pallet themselves.

2 Man Furniture Home Delivery Service Details
Our 2 man home delivery service is usually delivered within 14 days of the order being placed***.

Here at Grosvenor Furniture, we offer a 2 man home delivery service on our larger items which we aim to deliver direct to your door within 7-14 business days of the order having been placed. Please note that in busier period, this can extend to up to 21 business days but rest assured that Grosvenor Furniture will notify you via email if this is the case.

Once the order has been received, we will contact the customer to inform them of the earliest possible delivery dates that we have available, this is usually completed by end of day the following working day after the order has been placed. Once this date has been confirmed by the customer, our couriers will contact the customer direct to offer a delivery time slot on the day of the delivery.

Our 2 man furniture home delivery service will even be taken through to the room of your choice (dining tables/any marble product will only be delivered to ground floor). However, please note that this does not include the assembly of goods or the removal of packaging.

Please Note: This delivery service is only offered to the UK mainland in the areas highlighted in Green/Yellow on the map below (please contact us for delivery to any addresses in the red zones as delivery may be able to be offered but a delivery quote will need to be obtained from our couriers as well as confirming if they are able to deliver to your area).

Once delivery date and time slot has been confirmed by our couriers via text/email, the customer must ensure that they are able to accept the delivery as any changes, failed deliveries or cancellations will be subject to a £70 surcharge.

If you are unsure as to whether or not your ordered home furniture item/s will fit into your property, then please get in touch with Grosvenor Furniture before the item/s are dispatched so that we can confirm the dimensions of the largest pieces as any delivery resulting in the return of the item due to it not fitting into the property will be seen as a failed delivery and subject to a £70 surcharge.

2 Man Assembly Service:
Unfortunately as of January 2020 our courier will no longer be offering assembly services.

Please Note: If you opt to have your order constructed by a 3rd party Grosvenor Furniture can not be held accountable for any damage that maybe incurred to the product or any additional fees should the rare circumstance that any parts/pieces might be missing from your order or arrive damaged. Additionally, all spaces must already be pre-cleared of other furniture prior to the courier’s arrival.

* Subject to stock availability.
** Some postcodes may take longer due to fortnightly/three week delivery runs.
*** Marble products can only be offered to room of choice on a ground floor unless an elevator is present.

 

 

V12 Retail Finance Orders

We do offer 0% V12 retail finance at Grosvenor Furniture to ensure that all of our customers can have their dream home furniture items. You will be able to find out whether or not your order will qualify for this over at our V12 Retail Finance page.

Please do note that if you do order your furniture item/s on finance, then there are terms and condition guidelines set in place by our finance providers that every and all finance orders must be delivered to the billing address outlined by the customer due to the credit being provided by an external party to Grosvenor Furniture Ltd.

Grosvenor Furniture Delivery Details

All of our furniture deliveries services are offered for FREE to mainland England, Wales and some areas of Scotland (please see the maps for areas in which we cannot deliver too).

Home Delivery Enquiries

If you would like to contact Grosvenor Furniture to discuss placing an order or any existing furniture orders which have been made, then our contact number is 01829 751 562.

Alternatively, if you would prefer to speak if you would prefer to contact us online, then please head to our website contact page or email us on sales@grosvenorfurniture.com.

Furniture Delivery to Northern Ireland, Republic of Ireland, Isle of Man, Isle of Wight, the Inner and Outer Hebrides, the Northern Isles, Isle of Scilly, Jersey & Guernsey.

Unfortunately we are no long able to offer delivery to any part of the UK that is not classified as UK mainland, deliveries can be made to international forwarders who are based on the UK mainland that are arranged by the customers themselves.

International Shipping

Unfortunately do not offer delivery to outside of the mainland Great Britain deliveries can be made to international forwarders who are based on the UK mainland that are arranged by the customers themselves.

Grosvenor Furniture Returns Policy

We strive to ensure customer satisfaction and do offer a very reasonable returns policy on orders placed.

For more information, please head to the Grosvenor Furniture Returns Policy page.

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